How long does it take to get my order?
Usually, orders placed before noon will be delivered the same day (unless indicated in the box at the top of the ordering page). Deliveries occur between 1:00PM and 8:30PM. Note that this is a rough guideline. Exceptionally busy periods, vacations, maintenance downtimes, etc. may change that delivery expectation. There is no guarantee of same-day delivery.
Deliveries outside our free delivery zone will always occur on Tuesdays and Saturdays only.
Deliveries outside our free delivery zone will always occur on Tuesdays and Saturdays only.
Where do you deliver and how much does it cost?
This is by far the most common question.
If you live in Orléans, Blackburn Hamlet or Beacon Hill North, delivery to your door is free.
If you live in the West End of Ottawa, in Kanata or Barrhaven, sorry we don't deliver that far.
See the list below for our delivery rates.
Delivery costs:
Free to the following postal codes: K4A, K1E, K1C, K1W, the Beacon Hill North portion of K1J, and the Blackburn Hamlet portion of K1B.
$2 delivery charge to the following postal code prefixes: K1A, K1B, K1G, K1H, K1J, K1K, K1L, K1M, K1N, K1P, K1R, K1S, K1Y, K1Z, K2P, K4C.
If you don't see your postal code prefix, there is no delivery to your area.
If you are unsure, please contact me.
If you live in Orléans, Blackburn Hamlet or Beacon Hill North, delivery to your door is free.
If you live in the West End of Ottawa, in Kanata or Barrhaven, sorry we don't deliver that far.
See the list below for our delivery rates.
Delivery costs:
Free to the following postal codes: K4A, K1E, K1C, K1W, the Beacon Hill North portion of K1J, and the Blackburn Hamlet portion of K1B.
$2 delivery charge to the following postal code prefixes: K1A, K1B, K1G, K1H, K1J, K1K, K1L, K1M, K1N, K1P, K1R, K1S, K1Y, K1Z, K2P, K4C.
If you don't see your postal code prefix, there is no delivery to your area.
If you are unsure, please contact me.
Can I just drop in to pick-up coffee?
Unfortunately not. We don't pre-roast and stock roasted coffee. Each order is roasted at the time the order is received for maximum freshness. So we don't have ready-roasted beans ready to take away. You can arrange for a curbside pick-up by placing an order online and leaving a note in your order.
When should I order for gifting for Christmas?
To ensure the absolute freshest coffee, order as close to the gifting date as possible... but don't leave it too late! The last day for deliveries in December 23, 2022. I typically can only roast so many pounds of coffee per day. My recommendations: order no more than two weeks before gifting.
Take advantage of our free mug offer. Order two pounds or more of coffee and get two 20 oz (590ml) mugs for free. Simply add "Please add mugs" to your order comments.
To ensure the absolute freshest coffee, order as close to the gifting date as possible... but don't leave it too late! The last day for deliveries in December 23, 2022. I typically can only roast so many pounds of coffee per day. My recommendations: order no more than two weeks before gifting.
Take advantage of our free mug offer. Order two pounds or more of coffee and get two 20 oz (590ml) mugs for free. Simply add "Please add mugs" to your order comments.
